Lansing Warranty & Product Support


Every Lansing window and door is accompanied by extensive warranties to help you protect your investment.

Warranty Coverage and Parts Made Easy

A window with the Lansing warranty id label

Throughout the warranty periods, you can easily obtain replacement parts, because each unit is individually registered with a warranty identification number prominently displayed on a special sticker for your convenience. Refer to this ID number when you call to order new parts.

For Lansing New Construction Windows and all Patio Doors, we offer a Limited Lifetime Warranty covering any factory defects, as well as a 25-Year Limited Warranty against failure of the insulated glass.

To register your Lansing windows and doors, please click on the button below.

Register Lansing Products

Note: Lansing Windows are expressly manufactured and serviced, including warranty claims, by Atrium Windows and Doors under license by Lansing Building Products.

Homeowner Troubleshooting How-To Videos

Screen Removal

Sash Removal

Lock Replacement

Patio Door Lock Adjustment

Patio Door Screen Adjustment

Patio Door Roller Adjustment

Field Patio Door Reversal

Remove Stuck Door Key

Patio Door Handle Installation

Lansing Care and Maintenance Guide

Lansing Product Care

Lansing windows and doors are designed for easy care and maintenance. Click the button below to download Lansing’s window and door care and maintenance guide.

Download Guide

Understanding condensation on windows and doors

Understanding Condensation

Condensation is a direct result of interior humidity and the difference between indoor and outdoor air temperature. Click the button below to download our Understanding Condensation guide for windows and doors.

Condensation Guide

Glass system showing spacer system

Energy Efficient Glass

With multiple glass options to increase energy efficiency, there is a glass package to fit any climate need and budget. Visit the Glass section of our site to learn more about available options and energy efficiency.

Learn More About Glass